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Is ChatGPT a Good Sentiment Analyzer? A Preliminary Study

ChatGPT is evaluated as a sentiment analyzer across four settings using multiple datasets and compared to fine-tuned BERT and SOTA models, with human evaluation providing qualitative insights.

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Year
2023
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arXiv 2023
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6
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arxiv.org/abs/2304.04339v2ARXIV-DEFAULT
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Abstract

Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly interested in whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in three settings, including standard evaluation, polarity shift evaluation and open-domain evaluation. We conduct an evaluation on 7 representative sentiment analysis tasks covering 17 benchmark datasets and compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on them. We also attempt several popular prompting techniques to elicit the ability further. Moreover, we conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.

Authors

6