Navigating the Helpfulness-Truthfulness Trade-Off with Uncertainty-Aware Instruction Fine-Tuning

Instruction Fine-tuning (IFT) can enhance the helpfulness of Large Language Models (LLMs), but it may lower their truthfulness. This trade-off arises because IFT steers LLMs to generate responses with long-tail knowledge that is not well covered during pre-training, leading to more informative but less truthful answers when generalizing to unseen tasks. In this paper, we empirically demonstrate this helpfulness-truthfulness trade-off in IFT and propose $\textbf{UNIT}$, a novel IFT paradigm to address it. UNIT teaches LLMs to recognize their uncertainty and explicitly reflect it at the end of their responses. Experimental results show that UNIT-tuned models maintain their helpfulness while distinguishing between certain and uncertain claims, thereby reducing hallucinations.